Shipping policy

Shipping Policy

Thank you for shopping with Kravyn Store. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

Order Processing

  • Orders are processed within 1–3 business days after confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • You will receive a confirmation message once your order is shipped.

Shipping Time

  • Estimated delivery time is 3–7 business days depending on your location.

  • Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high demand.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered on selected orders or promotions.

Order Tracking

  • Once your order is shipped, tracking details will be shared via WhatsApp, email, or SMS.

  • Please allow some time for tracking updates to reflect.

Delivery Issues

  • If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours.

  • We will coordinate with the courier partner to resolve the issue.

Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged Packages

  • If you receive a damaged package, please record an unboxing video and contact us immediately.

  • This is required for us to process any replacement or refund.

Contact Us

For shipping-related queries, contact us: